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MARC Record
Bibliographic Data
Control Number
316056
Date and Time of Latest Transaction
20160315064430.AM
General Information
160315s |||||||||b ||00|||
Cataloging Source
STII-DOST
Local Call Number
(T) TS156 T67 2013
Main Entry - Personal Name
Torres-Lagasca, Edita F.
Title Statement
Sustainability of ISO 9001:2008 Quality Management System (QMS) of the Department of Science and Technology (DOST) towards customer satisfaction
Physical Description
by Edita F. Torres-Lagasca illustrations, tables
Summary, Etc.
The purpose of this dissertation is to develop a program to sustain ISO 9001:2008 Quality Management System (QMS) from its baseline level towards an enhanced customer satisfaction at the Department of Science and Technology (DOST), a government body. Sustainability is envisioned until the next recertification (after three years of certification) and beyond. [author]
Subject Added Entry - Topical Term
Science and technology
ISO certification
Department of Science and Technology -- ISO sustainability
Quality Management System
Location
DOST STII (T) TS156 T67 2013 THESES T STI-14-0509 1 13-13481 Donation AU; for content updating 2014-05-26
Physical Location
Department of Science and Technology
Science and Technology Information Institute
(T) TS156 T67 2013
Digital Copy
Not Available
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