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MARC Record
Bibliographic Data
Control Number
nlp00238802
Date and Time of Latest Transaction
20091229084244.0
General Information
050413s1990 xx |||| ||||c|eng
International Standard Book Number
1555422225
System Control Number
(elib)nlp00238802
Cataloging Source
NLP
Library of Congress Call Number
Ref HD 9980.5 B68 1990
Main Entry - Personal Name
Bowen, David E.
Title Statement
Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing / David E. Bowen, Richard B. Chase, Thomas G. Gummings nad associates
Physical Description
xxviii, 414 p. : ill. ; 24 cm
Series Statement/Added Entry - Title
The Jossey management series
Subject Added Entry - Topical Term
Service industries -- Management
Added Entry - Personal Name
Chase, Richard B.
Cummings, Thomas G.
Textual Physical Form Designator
Book
Location
NLP Reference General Book T.M. Kalaw St. Ermita Manila Ref HD9980.5 B68 ph 39245r NLP 230910
Physical Location
National Library of the Philippines
National Library of the Philippines
HD9980.5 / B68
Digital Copy
Not Available
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