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MARC Record
Bibliographic Data
Control Number
314006
Date and Time of Latest Transaction
20150706093752.AM
General Information
150706s |||||||||b ||00|||
Cataloging Source
STII-DOST
Local Call Number
ScienceDirect
Main Entry - Personal Name
Chin-Bein Chen
Iuan-Yuan Lu
Chun-Hsien Wang
Title Statement
Integrating hierarchical balanced scorecard with non-additive fuzzy integral for evaluating high technology firm performance by Chun-Hsien Wang, Iuan-Yuan Lu and Chin-Bein Chen
Physical Description
pages 413-426 computer file; text; 412kb
Summary, Etc.
Efficient and accurate performance measurement systems serve as a useful tool enabling managers to control, monitor and improve high technology firm processes, productivity and performance. A model is developed for measuring the acceptable performance of high tech firms based on the interaction financial, customers, internal business process and learning and growth perspective. The HBSC structure integrated with non-additive fuzzy integral for designing, developing and implementing high technology firms relevant to performance measurement was employed to overcome interaction among the various perspectives. Sixteen samples from eight high tech firms are used throughout the study to explain how the execution of the model works. Utilizing the proposed model, the fuzzy assessment of the decision-maker and the interaction among various evaluation criteria can be a focus of the evaluation of the aggregation performance, thus ensuring more effective and accurate performance evaluation and decision-making. In the light of this empirical evidence, the results provide guidance to high tech firms performance measurement in both identification appropriate metrics and overcoming key implementation obstacles for improving firm-operating efficiency and hence assistance for future strategic adjustment
Subject Added Entry - Topical Term
Social sciences
Decision-making -- Analysis
Performance appraisals -- Analysis
High technology industry -- Analysis
Location
DOST STII ScienceDirect NONPRINTS NP 14-16484 1 14-16484 Online/Download 2012-01-19
Physical Location
Department of Science and Technology
Science and Technology Information Institute
ScienceDirect
Digital Copy
Not Available
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