Record Details     « New Search       Brief Record Full Record MARC Record     Bibliographic Data Control Number UPD-00000381156 Date and Time of Latest Transaction 20090717014512.0 General Information 030404s1995 ilua b 001 0 eng International Standard Book Number 0844233188 Cataloging Source DMC Language Code eng Local Call Number HF 5415.5 C78 Main Entry - Personal Name Cross, Richard, 1947- Title Statement Customer bonding : pathway to lasting customer loyalty / Richard Cross and Janet Smith Physical Description xix, 254 p. : ill Subject Added Entry - Topical Term Customer relations   Customer services   Customer loyalty Added Entry - Personal Name Smith, Janet, 1953- Collection Category FO Format Monograph Location UP DMC HF 5415.5 C78 MC006485 Regular Circulation MC-19536 Textual Physical Form Designator Book           Physical Location University of the Philippines Diliman: College of Mass Communication HF 5415.5 / C78 Diliman: College of Mass Communication HF 5415.5 C78           Digital Copy Not Available          Add to Book Cart  |   Download MARC