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Bibliographic Data
Control NumberUPD-00000171269
Date and Time of Latest Transaction20090716221250.0
General Information080209s1995 us 000 eng
International Standard Book Number0873893360
Cataloging SourceDENG
Language Codeeng
Local Call NumberHD 62.15 K47
Main Entry - Personal NameKessler, Sheila
Title StatementTotal quality service : a simplified approach to using the Baldrige Award criteria / Sheila Kessler
Physical Descriptionvii, 161 p. : ill.
Subject Added Entry - Topical Term*Total quality management -- United States
 Malcolm Baldrige National Quality Award
Collection CategoryFO
LocationUP DENG HD 62.15 K47 UDEGB0028693 Regular Circulation E-30218
Textual Physical Form DesignatorBook
Physical Location
University of the Philippines
Diliman: College of Engineering Library IHD 62.15 K47
Digital Copy
Not Available
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