Record Details     « New Search       Brief Record Full Record MARC Record     Bibliographic Data Control Number UPD-00000140366 Date and Time of Latest Transaction 20090716214058.0 General Information 020404s2000 cau eng Title Statement New service development : creating memorable experiences / edited by James A. Fitzsimmons and Mona J. Fitzsimmons Added Entry - Personal Name Fitzsimmons, James A.   Fitzsimmons, Mona J. Local Call Number HD 9980.5 N46 International Standard Book Number 076191742X Physical Description xv, 328 p. : ill Language Code eng Cataloging Source DBUS Subject Added Entry - Topical Term Service industries -- Management   New products -- Management   Product management   Customer services Collection Category FO Format Monograph Location UP DBUS HD 9980.5 N46 BA004564 Regular Circulation B-35368   UP DENG HD 9980.5 N46 UDEGB0030208 Regular Circulation E-33941   UP DBUS HD 9980.5 N46 BA004564 Regular Circulation B-35368   UP DENG HD 9980.5 N46 UDEGB0030208 Regular Circulation E-33941 Textual Physical Form Designator Book           Physical Location University of the Philippines Diliman: College of Engineering Library I HD 9980.5 / N46 Diliman: Virata School of Business HD 9980.5 N46           Digital Copy Not Available          Add to Book Cart  |   Download MARC