Record Details     « New Search       Brief Record Full Record MARC Record     Bibliographic Data Control Number UPD-00034427769 Date and Time of Latest Transaction 20090717042954.0 General Information 951214s1995 enka 001 0 eng d Cataloging Source TMC Language Code eng Local Call Number HF 5415 R456 1996 Title Statement Relationship marketing for competitive advantage : winning and keeping customers / Adrian Payne ... [et al.] Physical Description x, 304 p. : ill Subject Added Entry - Topical Term Customer relations   Relationship marketing   Consumer satisfaction   Customer services Added Entry - Personal Name Payne, Adrian. Collection Category FO Format Monograph Location UP TMC HF 5415 R456 1996 Regular Circulation TMC-1067g Textual Physical Form Designator Book           Physical Location University of the Philippines Diliman: Technology Management Center HF 5415 / R456 1996           Digital Copy Not Available          Add to Book Cart  |   Download MARC