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MARC Record
Bibliographic Data
Control Number
UPD-00066096016
Date and Time of Latest Transaction
20090717044145.0
International Standard Book Number
9781856046381 (alk. paper)
Cataloging Source
DLC
Library of Congress Call Number
Z711.45 .V576 2008
Title Statement
Virtual reference service : from competencies to assessment / R. David Lankes ... [et al.] ; edited by Philip Nast
Physical Description
xv, 206 p. : ill. ; 23 cm
Series Statement/Added Entry - Title
Virtual reference desk series
Formatted Contents Note
Creating your own consortium in less than six months : a true story of virtual reference / Helene Lafrance, Locke Morrisey, and Judy Trump -- Implementing VR on the fly : staff motivation and buy-in / Clara Ogbaa, Lorin Flores Fisher, and Lisa Ancelet -- Adding instant messaging to an established virtual reference service : asking "r u there?" / Pam Sessoms and Jean Ferguson -- Responding to triage taxonomy : answering virtual medical questions / Catherine Arnott Smith -- The evolving role of reference librarians in the health sciences environment / Gabriel R. Rios -- Examining interpersonal communication in virtual reference encounters : the Library LAWLINE Consortium / Marie L. Radford -- Assessing inappropriate use : learning from the AskColorado experience / Jack Maness and Sarah Naper -- Meeting the challenges of reference service in a hybrid environment : teaching LIS students today / Debbie L. Rabina -- A comprehensive VR training program / Joann Wasik
Subject Added Entry - Topical Term
Electronic reference services (Libraries)
Reference services (Libraries) -- Information technology
Electronic reference services (Libraries) -- Study and teaching
Reference librarians -- Effect of technological innovations on
Electronic reference services (Libraries) -- United States -- Case studies
Added Entry - Personal Name
Lankes, R. David.
Nast, Philip.
Location
UP DSCI Z711.45 .V576 2008 UDSCB0049478 For Staff Use Only 2008 CS/LS-2008-31
UP DLS Z711.45 .V576 2008 For Staff Use Only LS-9912
UP DSCI Z711.45 .V576 2008 UDSCB0049478 For Staff Use Only 2008 CS/LS-2008-31
Textual Physical Form Designator
Book
Physical Location
University of the Philippines
Diliman: College of Science
Z711.45 / .V576 2008
Diliman: School of Library and Information Studies
Z711.45 / .V576 2008
Digital Copy
Not Available
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