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MARC Record
Bibliographic Data
Control Number
nlp00101978
Date and Time of Latest Transaction
20091229135154.0
General Information
021120s1996 at |||| ||||c|eng
International Standard Book Number
0074703242
System Control Number
(elib)nlp00101978
Cataloging Source
NLP
Dewey Decimal Classification Number
Fil 658.851 B862e 1996
Main Entry - Personal Name
Buchaman ,Richard W.
Title Statement
The enemy within : actions that self-destruct companies, customer, service and jobs / Richard W. Buchaman
Physical Description
v, 249 p. ; 22 cm
General Note
Ramon H. Tengco collections
Subject Added Entry - Topical Term
Customer relations
Consumer satisfaction
Customer services
Success in business
Textual Physical Form Designator
Book
Location
NLP Filipiniana Special Collection T.M. Kalaw St. Ermita Manila Fil 658.812 B862e 1996 ph 47553fd NLP 103988
Physical Location
National Library of the Philippines
National Library of the Philippines
658.812 / B862e
Digital Copy
Not Available
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