Record Details     « New Search       Brief Record Full Record MARC Record     Bibliographic Data Control Number UPD-00000140587 Date and Time of Latest Transaction 20090716214320.0 General Information 030722s2003 loe eng Title Statement The customer management scorecard : managing CRM for profit / Neil Woodcock, Merlin Stone, Bryan Foss Main Entry - Personal Name Woodcock, Neil Added Entry - Personal Name Stone, Merlin.   Foss, Bryan. International Standard Book Number 0749438959 Cataloging Source dbus Language Code eng Local Call Number HF 5415.5 W66 Physical Description 428 p Subject Added Entry - Topical Term Customer relations -- Management Collection Category FO Format Monograph Location UP DBUS HF 5415.5 W66 Regular Circulation B-35724 Textual Physical Form Designator Book           Physical Location University of the Philippines Diliman: Virata School of Business HF 5415.5 W66           Digital Copy Not Available          Add to Book Cart  |   Download MARC