Record Details     « New Search       Brief Record Full Record MARC Record     Bibliographic Data 001    UPD-00000140587 005    20090716214320.0 008    030722s2003 loe eng 245 14 $aThe customer management scorecard :$bmanaging CRM for profit /$cNeil Woodcock, Merlin Stone, Bryan Foss. 100 1# $aWoodcock, Neil 700 1# $aStone, Merlin. 700 1# $aFoss, Bryan. 020 ## $a0749438959 040 ## $adbus 041 ## $aeng 042 ## $aDMLUC 090 ## $aHF 5415.5$bW66 260 ## $aLondon :$bKogan Page,$cc2003. 300 ## $a428 p. 650 ## $aCustomer relations$xManagement. 905 ## $aFO 950 ## $aMonograph 852 ## $aUP$bDBUS$hHF 5415.5 W66$rRegular Circulation$xB-35724 842 ## $aBook           Physical Location University of the Philippines Diliman: Virata School of Business HF 5415.5 W66           Digital Copy Not Available          Add to Book Cart  |   Download MARC