Record Details     « New Search       Brief Record Full Record MARC Record     Bibliographic Data Control Number UPD-00000337480 Date and Time of Latest Transaction 20090717010426.0 General Information 051208s2004 cau eng International Standard Book Number 0761921478 Cataloging Source DCHE Language Code eng Local Call Number HF 5415.5 S35 2004 Title Statement Service quality research perspectives / Benjamin Schneider, Susan S. White Main Entry - Personal Name Schneider, Benjamin Added Entry - Personal Name White, Susan S. Physical Description xiii, 185p. : ill Series Statement Foundations of organizational sciences Subject Added Entry - Topical Term Customer services -- Quality control -- Research   Customer services -- Management -- Research   Customer satisfaction -- Research Collection Category FO Format Monograph Location UP DSOLAIR HF 5415.5 S35 2004 IR004363 Regular Circulation IR-10899   UP DCHE HF 5415.5 S35 2004 HE025214 Regular Circulation HE-20457   UP DSOLAIR HF 5415.5 S35 2004 IR004363 Regular Circulation IR-10899 Textual Physical Form Designator Book           Physical Location University of the Philippines Diliman: College of Home Economics HF 5415.5 / S35 2004 Diliman: College of Home Economics HF 5415.5 S35 2004 Diliman: School of Labor and Industrial Relations HF 5415.5 / S35 2004           Digital Copy Not Available          Add to Book Cart  |   Download MARC