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  Search result  Your search for [author]Richardson, John V. 1949- returned 2 records.  
 
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  Book Knowledge-based systems for general reference work : applications, problems, and progress.

by Richardson, John V. 1949-; San Diego: Academic Press, 1995.

Subject: Expert systems (Computer science); Reference services (Libraries)--Automation.

 
     
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  Book Understanding reference transactions : transforming an art into a science.

by Saxton, Matthew L., (Matthew Locke), 1969-; San Diego, Calif.: Academic Press, 2002.

Subject: Reference services (Libraries); Interviewing; Information services.

 
     
Relevance: 10.88%
 
     
 
         
         
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