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  Search result  Your search for [author]Zemke, Ron. returned 7 records.  
 
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  Book The service edge : 101 companies that profit from customer care.

by Zemke, Ron.; New York, N.Y.: New American Library, 1989.

Subject: Customer services -- United States; Service industries -- United States -- Management.

  
     
Relevance: 23.89%
 
     
  Book Best practices in customer service.

New York: AMACOM, 1999.

Subject: Customer services; Consumer satisfaction; Public relations.

  
     
Relevance: 19.00%
 
     
  Book Service America.

by Albercht,Karl and Zemke,Ron.; Illinois: Dow Jones & Co.,Inc., 1985.

  
     
Relevance: 18.79%
 
     
  Book Knock your socks off answers : solving customer nightmares & soothing nightmare customers.

by Anderson, Kristin.; New York: AMACOM, 1995.

Subject: Customer services; Consumer complaints.

  
     
Relevance: 14.11%
 
     
  Book Service America : Doing Business in the New Economy.

by Albrecth, Karl.; Illinois: Dow Jones & Co.,Inc, 1985.

  
     
Relevance: 14.11%
 
     
  Book Stressless selling : a guide to success for men & women in sales.

by Stern, Frances Meritt, 1938-; Englewood Cliffs, N.J.: Prentice-Hall, 1981.

Subject: Sales personnel; Job stress.

  
     
Relevance: 13.52%
 
     
  Book Service America! : doing business in the new economy.

by Albrecht, Karl, 1941-; Homewood, Ill.: Dow Jones-Irwin, 1985.

Subject: Service industries -- United States -- Management; United States -- Economic conditions -- 1981-.

  
     
Relevance: 13.27%
 
     
 
         
         
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