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Your search for [subject]Consumer satisfaction - Evaluation returned 6 records. |
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Managing customer value : creating quality and service that customers can see.
by Wood, Robert C.; New York: Free Press, 1994.
Subject: Consumer satisfaction - Evaluation; Marketing (Management); Quality of products - Evaluation.
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Managing customer value : creating quality and service that customers can see.
by Gale, Bradley T.; New York: Free Press, 1994.
Subject: Quality of products -- Evaluation; Consumer satisfaction -- Evaluation; Marketing -- Management.
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SATISFACTION : a behavioral perspective on the consumer.
by Oliver, Richard L.; New York: McGraw-Hill, 1997.
Subject: Consumer satisfaction; Consumer satisfaction--Evaluation.
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Satisfaction : a behavioral perspective on the consumer.
by Oliver, Richard L.; New York: McGraw Hill, 1997.
Subject: Consumer satisfaction; Consumer satisfaction -- Evaluation.
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Measuring and managing customer satisfaction : going for the gold.
by Kessler, Sheila; Fairfax, Va.: CEEM Information Services, 1996.
Subject: Consumer satisfaction -- Evaluation.
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Handbook of customer satisfaction and loyalty measurement.
by Hill, Nigel, 1952-; England: Gower, 2000.
Subject: Consumer satisfaction -- Evaluation -- Handbooks, manuals, etc; Marketing research -- Handbooks, manuals, etc.
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