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Your search for [subject]Customer services -- United States returned 18 records. |
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On great service : a framework for action.
by Berry, Leonard L., 1942-; New York: Free Press, 1995.
Subject: Customer services -- Quality control; Customer services -- United States -- Management -- Case studies.
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Customers for life : how to turn that one-time buyer into a lifetime customer.
by Sewell, Carl; New York: Currency Books, 1990.
Subject: Customer services; Automobile industry and trade -- Customer services -- United States; Automobile dealers -- United States.
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Customers for life : how to turn that one-time buyer into a lifetime customer.
by Sewell, Carl.; New York: Doubleday.
Subject: Customer services; Automobile industry and trade -- Customer services -- United States; Automobile dealers -- United States.
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Customers for life : how to turn that one-time buyer into a lifetime customer.
by Sewell, Carl.; New York: Doubleday, 1990.
Subject: Customer services; Automobile industry and trade -- Customer services -- United States; Automobile dealers -- United States.
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Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals.
by Rubin, Rhea Joyce.; New York: Neal-Schuman Publishers, 2000.
Subject: Public services (Libraries) -- United States; Customer services -- United States; Anger -- United States.
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Quality service : how America's top companies are competing in the customer-service revolution - and how you can too.
by Denton, D. Keith; Houston, Tex.: Gulf Pub., 1989.
Subject: Service industries -- United States -- Quality control; Customer services -- United States; Consumer satisfaction -- United States.
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Blair House papers : January 1997.
[Washington, D.C.]: National Performance Review, 1997.
Subject: Administrative agencies -- United States -- Management; Executive departments -- United States -- Management; Customer services -- United States; Government productivity -- United States.
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Common sense government : works better and costs less.
New York: Random House, 1995.
Subject: Administrative agencies -- United States -- Management; Bureaucracy -- United States; Customer services -- United States; Government productivity -- United States; Total quality management in government -- United States.
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The bank book : how to get the most for your banking dollars : the Consumer Federation of America's guide to the new financial marketplace.
by Hoffman, Naphtali.; San Diego: Harcourt Brace Jovanovich, 1986.
Subject: Banks and banking -- Customer services -- United States; Savings and loan associations -- United States; Financial institutions -- United States.
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The Nordstrom way : the inside story of America's # 1 customer service company.
by Spector, Robert; New York: Wiley, 2000.
Subject: Customer services -- United States; Nordstrom (Firm); Department stores -- United States.
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