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Your search for [subject]Customer relations -- Management returned 21 records. |
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Employee perceptions on customer relationship management at Gakken (Philippines), Incorporated.
by Moises, Arlene T.; 2004.
Subject: Gakken (Philippines), Incorporated -- Customer services; Customer relations -- Management.
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Customer relationship management : creating competitive advantage through win-win relationship strategies.
by Storbacks, Kaj; Singapore: McGraw-Hill, 2001.
Subject: Customer relations -- Management; Customer services -- Management; Competition.
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The CRM project management handbook: building realistic expectations and managing risk.
by Gentle, Michael, 1957-; London: Kogan Page, 2002.
Subject: Customer relations -- Management; Project management; Electronic books.
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Upside-down marketing : turning your ex-customer into your best customers.
by Walther, George R.; New York: McGraw-Hill, 1994.
Subject: Customer relations -- Management; Marketing -- Management; Sales management.
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Managing services : using technology to create value.
by Davis, Mark M.; Boston: McGraw-Hill/Irwin, 2003.
Subject: Service industries -- Technological innovations -- Management; Value analysis (Cost control); Customer relations -- Management.
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Customer service intelligence : perspectives for human resources and training.
by Van Der Wagen, Lynn; Amsterdam: Elsevier, 2008.
Subject: Customer relations -- Management.
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Customer relationship management : a global perspective.
Burlington, VT: Gower, 2008.
Subject: Customer relations -- Management.
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Harvard business review on customer relationship management.
Boston, Mass.: Harvard Business School Press, 2001.
Subject: Customer relations -- Management.
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The customer management scorecard : managing CRM for profit.
by Woodcock, Neil; London: Kogan Page, 2003.
Subject: Customer relations -- Management.
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Customer relationship management in electronic markets.
Mumbai: Jaico Pub. House, 2005.
Subject: Customer relations -- Management.
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